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#2747
Neil Herbert
Participant

The first thing to try is to check that you can connect to AD via PowerShell on the host you have installed the AD PowerShell Connector on. Use the credentials for the service account you have specified in the managed system. Ensure the host can look up the domain by DNS and connect via PowerShell.

https://docs.microsoft.com/en-us/powershell/module/activedirectory/get-aduser