Home › Forums › Identity Governance › Incorrect encoding Email Templates Tagged: email, encoding This topic has 2 replies, 2 voices, and was last updated 3 weeks, 5 days ago by Bublic Trading. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts April 27, 2022 at 3:15 am #2758 Bublic TradingParticipant Hi Guys! I have an issue with html formatted emails sent to users. If user submits non english characters in any fileds during request creation (e.g. in <Reason for request> field) then approver will recieve <????> in corresponding fields of email. If message is not HTML – everything is good. Any ideas on how to fix it? Attachments:You must be logged in to view attached files. April 27, 2022 at 7:17 pm #2767 suneet_shahKeymaster Hello Bublic, we will check and update you. Which version are you using? April 28, 2022 at 1:39 am #2773 Bublic TradingParticipant I`m using 4.2.0.9 Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In