Home Forums Installation OpenIAM initial sync with AD

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
  • #2414
    Jordan Reich

    Hi all,

    I am relatively new to the OpenIAM system and need some help to figure out how to get up and running within the system. I have successfully gotten OpenIAM installed via RPM onto CentOS-8-Stream running

    I have gotten all of the initial suite setup and successfully logged into the HTTP FQDN without any issue. I have configured the AD PowerShell Connector and setup the managed system AD PowerShell Managed System.

    I have received a green response on the running connectors status for the aforementioned managed system. My next step was to try and synchronize data into OpenIAM from AD (users/groups). I used one of the example items provided and it has been configured as shown in the Sync_Settings_Groups.png attachment below.

    The test returns as successful.

    When I run the SYNC NOW option I get the follow errors returned:

    Nothing has been found in target system.
    Search called
    Error code: INTERNAL_ERROR;error text: Response is not received from RabbitMQ during reply timeout

    I am trying to move through this setup one step at a time so any information you can provide that may help would be useful, thank you!

    • This topic was modified 9 months, 1 week ago by Jordan Reich.
    You must be logged in to view attached files.

    Hi Jordan

    thanks for posting the details. The problem in the synch is that you are using a ldap filter with the powershell connector.

    We have some docs at the URL below which can help you


    Take a look at the section on synchronization.

    Jordan Reich

    Thank you for the response and my apologies for the delay on my response. Other priorities crept up and I haven’t had the chance to get back around to this until now. I updated the information using the PowerShell connector details, I believe, in a correct manner (attachment below).

    However, I am still receiving this error when attempting to perform a SYNC (attachment below).

    I also checked the status of the RabbitMQ on the OpenIAM box and it seems to be fine? (attachment below).

    Appreciate any help you can provide! Thanks.

    You must be logged in to view attached files.
    Neil Herbert

    Hi Jordan,

    How many groups and users are you trying to import from AD? Have you taken a look at the Powershell connector logs to see if it’s finding objects? You can find info on viewing the logs on the following page https://docs.openiam.com/docs-

    If your logs show that it finds users and groups it maybe a connection issue with rabbitMQ. More likely a timeout issue with OpenIAM not waiting long enough for the response.


    Neil Herbert

    Sorry for the double post, I was too late to edit my last post. Have you tried only selecting a single user or group with your filters? It can be useful while debugging to limit the scope of what you are loading in.

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.