Home Forums Installation idm service does not start

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  • #1779
    Anthony Spagnuolo
    Participant

    Hi, I see that on youtube, forums and other media people are talking about the same subject:

    “idm service not starting”.

    I followed all the steps for openiam installation and indeed when I got to the step where the status of the services is checked:

    service openiam status

    It is observed that the idm service remains in error/down and the rest in OK.

    After a few seconds the rest fall to ERROR.

    When checking the path “/usr/local/OpenIAM/logs” I observe the following (attached file)

    Could you help us with the reason for this error, as many of us will give up trying this application and its functionalities?

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    #1802
    suneet_shah
    Keymaster

    Hi Anthony,

    Can you share how much memory and CPU has been allocated to this VM?
    We see problems with Elasticsearch and redis when the memory and cpu are below the minimum levels.
    Lets rule this out first.

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