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  • Workforce Identity
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All Features

Overview of all features in Workforce Identity

User Onboarding and Offboarding

Automate joiner, mover, leaver processes

Access Request

Access requests with multi-step approvals

User Access Reviews

Save time with user access reviews

Self-Service Portal

Self-service portal for all end user activities

Segregation of Duties

Detect and remediate SoD violations

Password Management

Enforce password policies and enable synchronization

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Authentication and MFA

Improve security with adaptive authentication and MFA

3rd Party IdP Integration

Integrate with your existing identity provider

Integration API

Use the REST API to add identity into your applications

Connector Library

Integrate on-premise and SaaS applications

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Workforce Identity Concepts

All Features

Overview of all features in Customer IAM

Authentication and MFA

Improve security with adaptive authentication and MFA 

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Password Management

Enforce password policies and enable synchronization

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Customer Identity Concepts

Community vs Enterprise

Summary of the differences between the Community and Enterprise editions

Subscription Benefits

Overview of the benefits provided by an OpenIAM subscription

  • Integrations
  • Verticals
  • Workforce Use Cases
  • CIAM Use Cases
  • Compliance
  • Data Breach Mitigation

Active Directory

Azure (O365)

SAP

Workday

AWS

Linux Server

LDAP

Microsoft SQL Server

Google Cloud

Windows Server

Oracle EBS

ServiceNow

Oracle Fusion

Entra ID

Salesforce

Keycloak

Custom Applications

Education

Manage identity for students, staff and alumni

Financial Services

Address the compliance and security challenges of the financial sector

Manufacturing

Identity Governance That Works in Practice

Access Governance

CIAM for Regulated Industries

NIS2

Achieve compliance with the EU directive for cybersecurity frameworks.

DORA

Comply with the Digital Operational Resilience Act for the EU.

HIPAA

For healthcare organizations seeking HIPAA compliance.

PCI DSS

Compliance with the Payment Card Industry Data Security Standard

SOC 2

Solutions for organizations subject to SOC 2 audits

GDPR

Take advantage of OpenIAM to comply with the General Data Protection Regulation

Social Engineering Attacks

  • Partners

Current Partners

Our Current Partners

Partner Registration

  • About Us

About OpenIAM

Learn about OpenIAM

Press Releases

References to OpenIAM press releases

OpenIAM in the Media

References to OpenIAM in the media

Careers

Learn about open positions at OpenIAM.

  • Consulting

Proof of Value

Customized engagement to confirm defined proof of value objectives

Jump Start

Customized engagement to rapidly deliver a solution into production

Solution Implementation

Engagement with the objective to deliver a complete IAM solution based on customer requirements

  • Resources

Videos

Collection of videos describing how OpenIAM can be used to solve common use cases

Community Portal

Collaborative community portal to learn more about OpenIAM

CE Documentation

Documentation for the Community Edition

Blog

Musings on identity penned by the OpenIAM team

Webinar Calendar

Upcoming webinars and training sessions

Workforce Identity Concepts

Customer Identity Concepts

SAP SoD Risk Reference for Manufacturing

Access Governance. Evidence by Design.

Prove who has access, why they have it, who approved it, and whether it was reviewed.

The Problem Is Not Access. The Problem Is Proving Access Is Appropriate.

Most organizations can tell whether a user can log in. That is an authentication question, and it is largely solved.

The harder question — the one that surfaces in audit findings, SOX exceptions, and breach post-mortems — is whether that user should still have that access, why they have it, who approved it, whether it was reviewed recently, whether it creates a Segregation of Duties conflict, and where the evidence lives.

Most organizations cannot answer that question quickly. Many cannot answer it at all.

What does that look like in practice?

  • Access reviews done in spreadsheets emailed to managers who approve without reading them.
  • Contractors and service accounts from a project three years ago, still provisioned.
  • Users who changed roles and accumulated every entitlement from every previous job.
  • SoD conflicts discovered during an audit — not before the access was granted.
  • Privileged accounts reviewed as a list of permissions, without business context.
  • Evidence scattered across ITSM tickets, spreadsheets, directories, and GRC platforms — with no single governance trail.

The evidence scramble. In regulated organizations, access evidence is often assembled under pressure: exports from one system, approvals from another, review decisions in spreadsheets, exceptions in tickets, and remediation evidence in email. By the time the audit window opens, someone is spending weeks reconstructing a trail that should have been produced automatically.

OpenIAM turns that scramble into an operating control.


How Defensible Access Governance Works

01

Prevent risky access before approval

Check SoD conflicts during access requests — not months later during an audit. When a request would create a toxic access combination, block it at the point of request. The conflict never exists. It does not need to be remediated.

02

Review access with context

Give reviewers a prioritized, contextual queue — not a flat list of permissions. Critical and high-risk items surface first. The entitlement is described in plain language with risk score, SoD conflicts, account history, and what changed since the last review. Reviewers see what matters and why before they certify.

03

Produce evidence automatically

Capture every approval, revocation, exception, compensating control, and remediation outcome — timestamped, attributed, and exportable. Access evidence is a byproduct of governance operations, not a pre-audit project.

Two Different Questions. Most Organizations Only Answer One.

Access management secures the session. Access governance accounts for the entitlement. Both are necessary — but organizations that invest only in access management are one audit finding away from a problem they cannot quickly explain.

  Access Management Access Governance
Core question Can this user log in? Should this user have this access?
What it answers Authentication and authorization at runtime Appropriateness, accountability, and audit evidence
Evidence produced Login events and session logs Access decisions, reviews, approvals, SoD status, remediation
Who operates it IT security and operations IAM, GRC, internal audit, compliance
When it matters Every login Every audit, risk review, and compliance cycle

SSO and MFA confirm that the right person authenticated. They do not record whether that person should still have access to what they authenticated into, who decided that, whether it was reviewed, or whether the access creates a risk.

One Platform Across the Identity Governance Lifecycle

Access governance is not a single capability. It is a set of interconnected controls — lifecycle, review, policy enforcement, remediation, evidence — that only produce defensible results when they operate together.

Joiner-Mover-Leaver Lifecycle Governance

Role-appropriate access is provisioned automatically at hire. When a user changes function, excess access is flagged or removed. At termination, all access is deprovisioned across every connected system. Access accumulation stops because the governance layer acts on change.

Access Requests and Approvals

Employees request access through structured, multi-step workflows with SoD checks before approval is granted. Every approval, delegation, and denial is logged. The audit trail is built into the process.

User Access Reviews

Certification campaigns run on schedule or are triggered by risk events. Reviewers see the entitlement, the risk score, any SoD conflicts, account history, and what changed since the last review. Reviews are informed. Evidence is exportable.

Segregation of Duties — Preventive and Detective

Access requests are evaluated against SoD rules before access is granted. Toxic combinations are blocked at the request layer. Detective SoD identifies existing conflicts across connected systems and routes them into remediation campaigns.

Privileged Access Review

Privileged accounts are included in governance workflows — not managed as a separate process. Managers certify elevated entitlements in business context, with visibility into risk, history, and usage patterns.

Contractor and Third-Party Access Governance

Contractor access is time-bound by default. Contract end dates trigger automatic deprovisioning. Sponsors are accountable. SoD policies apply to external identities. Access sprawl from third-party relationships is reduced through ownership, expiration, review, and automated deprovisioning.

Remediation Workflows

When access should be removed, the workflow routes to the right owner for action. Risk acceptance and compensating controls are documented in the governance system. Nothing disappears into an informal email thread.

Risk Acceptance and Compensating Controls

Not all access risk can be eliminated immediately. When a risk acceptance or compensating control is appropriate, the decision is captured in the governance layer — with owner, rationale, review date, and expiry. Evidence of the exception is as important as evidence of the revocation.

Audit Evidence by Design

Every access decision — provisioning, approval, review, revocation, exception — is timestamped and captured. Evidence packages can be exported for external auditors, internal audit, or regulators in minutes.

Why Traditional Access Reviews Produce Evidence That Does Not Hold Up

The quarterly access review has become one of the most expensive compliance rituals in regulated organizations. Managers receive spreadsheets or certification requests, approve them quickly to clear their queue, and the results are filed as evidence.

The problem is not that the review happened. The problem is that no one can demonstrate the review was meaningful.

When a reviewer approves 200 entitlements in an afternoon — without risk context, SoD status, account history, or entitlement purpose — the review is not defensible evidence. It is a timestamp on a rubber stamp.

A note on the people doing the reviewing. Business reviewers — typically managers and application owners — are asked to certify entitlements they often did not configure, in systems they may not use daily, with no context about why the access was granted or what it actually permits.

That is not a people problem. It is a process and tooling problem.

Reviewers deserve better than a cryptic list of technical permissions with a binary approve/revoke option.


What reviewers need to make a meaningful decision:

  • What does this access allow the user to do, in plain language?
  • Is this entitlement part of an active SoD conflict?
  • When was this access last used, and is any of it dormant?
  • Has this user’s role changed since access was granted?
  • What is the risk classification of this entitlement?
  • What changed since the last time this access was reviewed?

The OpenIAM reviewer experience is designed to make rubber-stamping structurally difficult.

When a reviewer opens their inbox, the system has already done the triage. The campaign landing page surfaces critical item counts, SoD conflict counts, and high-risk flags per campaign — and names specific flagged users and entitlements before the reviewer opens anything. A manager with three concurrent quarterly reviews sees at a glance which campaign is overdue, which has unresolved SoD conflicts, and exactly which user requires attention first.

Inside each review, the Priority Queue groups users automatically by risk tier: Critical and High Risk items at the top, SoD violations in the middle, Low Risk and Unchanged access at the bottom. Risk stratification is the default. Reviewers who work top-to-bottom are guided toward what matters. Flat alphabetical lists are not the starting point.

Changed access — entitlements that look different from the last review cycle — is flagged in real time. Dormant access is visible inline in the entitlement view: a reviewer can see in seconds that several of the people assigned to a role have never used it. Self-review conflicts are automatically identified and blocked. A manager cannot process their own access items without explicit escalation, and the flag is visible to everyone with oversight of that review.

Decision accounting runs throughout the session. Certify, revoke, and flagged counts update in real time. The reviewer knows at every moment how many items remain and what they have decided.

Certifications also fire on risk events — not just quarterly schedules.

When a user’s job title, department, manager, location, or employment type changes — or when their risk score is elevated — OpenIAM can automatically trigger a certification campaign. Organizations configure which attribute changes matter for their governance program and which campaigns fire in response. The scope of each triggered review is defined at campaign setup, giving administrators deliberate, auditable control over what gets reviewed when a specific type of change occurs.

This closes the governance gap that quarterly schedules leave open. A user who moves from Finance to IT in month two of the quarter does not wait ten weeks for a governance review. The change in their profile triggers one.

Risk score elevation extends this beyond HR events. When behavioral or contextual signals indicate that a user’s risk profile has changed, governance responds automatically — without waiting for the next scheduled campaign. For regulated organizations, that responsiveness is the difference between a governance program that operates continuously and one that operates quarterly with gaps in between.


The result is not just better evidence. It is a review process that produces better decisions — because the interface makes the right decision the path of least resistance, and because reviews fire when risk changes, not when the calendar says it’s time.

The Better Control Prevents the Conflict Before It Exists

Most SoD programs are detective: they scan existing access, identify conflicts, and route them for review. That capability is necessary. But it addresses a problem that already exists.

The stronger control is preventive: evaluate access requests against SoD rules at the point of request, and block combinations that would create a conflict before the access is ever granted.

Example. If a user already has approval authority over a financial transaction, they should not be able to request — and should not be granted — the ability to initiate that same transaction. The conflict should never be created. It should not be discovered in a quarterly scan six months later.


OpenIAM enforces preventive SoD at the access request layer. When a request would create a toxic combination, it is blocked. The requester, approver, and audit log all capture the prevention decision.

Detective SoD then surfaces existing conflicts in legacy access or historical accumulation and routes them into remediation campaigns.

The result: fewer violations to remediate, cleaner entitlement data, and stronger evidence that the SoD program is operating as a real control — not just a detection tool that runs after the damage is already possible.

Access review, SoD, privileged access, and lifecycle evidence are recurring areas of audit scrutiny in regulated organizations. Preventive SoD directly reduces the number of findings that can arise from those scrutiny areas.

GRC Tracks the Control. OpenIAM Produces the Identity Evidence.

Many compliance programs use a GRC platform to manage control requirements, track findings, and report on program status. GRC tools are important. But they are not access governance platforms.

A GRC system records that access reviews and SoD controls are required. It does not execute the access review workflow. It does not evaluate access requests against SoD rules. It does not route violations to the right owner for remediation. It does not capture reviewer decisions inside the identity system with timestamps and entitlement context.

OpenIAM is the operational access governance layer. It produces the identity evidence that GRC, audit, and compliance teams depend on.

GRC platform tracks… OpenIAM produces…
That access reviews are required The review workflow, reviewer assignments, and campaign execution
That SoD controls exist as a requirement SoD evaluation at the point of access request, plus detection across existing access
Whether a certification period was completed (yes/no) Who reviewed what, what decisions were made, with timestamps and reviewer identity
Control status at a point in time A continuous, exportable evidence trail for every access decision
Remediation as a finding in a control record Remediation workflows routed to the right owner, with outcome and timeline captured

When an auditor asks for evidence that access was reviewed, approved, and remains appropriate, that evidence does not come from a GRC control record. It comes from the identity governance platform that executed the process. OpenIAM is that platform.

Assembled Processes Document Activity. They Do Not Govern Access.

Many organizations are not comparing OpenIAM against a formal IGA platform. They are comparing it against what they are already doing:

  • Active Directory or Entra ID for provisioning and group membership
  • ServiceNow tickets for access requests and approvals
  • Spreadsheets and email for access review certification
  • A GRC control record noting that reviews were conducted
  • Manual processes to reconcile anything that falls between the systems

This approach documents activity. It does not create a governed access decision trail.

The problem becomes visible under audit scrutiny. When the question is “show me the complete governance trail for this user’s access to SAP financial roles” — including who approved it, when it was reviewed, what SoD checks were run, whether the access was still appropriate after a role change, and what happened when it was eventually removed — the answer requires reconstructing evidence from four different systems. Some of those systems will contradict each other. Some of the evidence will not exist.

Beyond the audit problem, assembled solutions create operational overhead: each access event must be documented in multiple places, ownership is unclear, remediation has no structured path, and preventive controls — such as SoD blocking at the point of request — are structurally impossible. Event-driven certification that fires when a user’s role changes also cannot exist in an assembled stack: there is no single system that connects the HR event to a governance workflow.

The core difference: An assembled stack can tell you what happened. An access governance platform determines what should happen, enforces it, and produces the evidence that proves it happened correctly.


Access Governance for Regulated Environments

Access governance is the identity evidence layer beneath nearly every compliance requirement regulated organizations face. OpenIAM helps support the identity governance controls and evidence compliance programs depend on.

This is not a claim that OpenIAM makes organizations compliant. Compliance depends on program design, control ownership, policy decisions, and operating context that go beyond any platform. What OpenIAM provides is the governance infrastructure, workflows, and evidence that compliance programs require.

Framework Access Governance Controls Supported
SOX Section 404 Access certification, SoD enforcement, privileged access review, change evidence
HIPAA Least privilege, PHI access governance, workforce access management, audit logs
PCI DSS Privileged account management, access reviews, separation of duties
ISO 27001 Identity lifecycle management, access control policy, certification evidence
GDPR / DPDP Data access governance, user access review evidence, consent tracking
Life Sciences / FDA 21 CFR Part 11 GxP access control, validated system access review, electronic records and signature audit trails
NIST CSF / Zero Trust Continuous access review, least privilege, lifecycle automation, behavioral context

One Governance Layer Across Your Entire Access Landscape

Governance that covers only some of your systems does not satisfy audit requirements that apply to all of them. OpenIAM governs access across the platforms your workforce actually uses:

  • Directory services: Active Directory, Microsoft Entra ID (Azure AD), LDAP
  • ERP and HR systems: SAP ECC, SAP S/4HANA, SAP SuccessFactors, Oracle EBS/Fusion
  • ITSM and productivity: ServiceNow, Google Workspace, Microsoft 365
  • CRM and business applications: Salesforce
  • Infrastructure: Databases (JDBC), legacy applications, custom applications
  • Deployment models: Cloud, private cloud, on-premises, and hybrid environment

When governance operates from a single platform across all of these, access decisions, reviews, and evidence are unified. There are no audit seams between systems. The evidence trail does not stop at the edge of one tool.

Five Things That Distinguish OpenIAM

OpenIAM is purpose-built — not assembled through acquisitions. Every capability below was designed as part of one platform, with one data model, one policy engine, and one audit trail. Not integrated from separate products on separate code bases.

1. Preventive and detective SoD — not just detection

Most IGA tools identify SoD conflicts after access already exists. OpenIAM evaluates access requests against SoD rules at the point of request and blocks toxic combinations before they are ever created. Detective SoD then handles what already exists. The combination produces fewer violations and stronger evidence.

2. User Access Reviews built to resist rubber-stamping

The reviewer inbox surfaces critical items, SoD conflicts, and specific flagged users before a campaign is opened. Inside each review, the Priority Queue leads with Critical and High Risk items, followed by SoD violations, then Low Risk and Unchanged access. Changed entitlements are flagged. Dormant access is visible inline. Self-review conflicts are blocked and escalated automatically.

Reviews are not just scheduled — they fire on risk events. Job title, department, manager, location, employment type, and risk score elevation all trigger configurable certification campaigns. Organizations define which changes matter and what each event reviews. The governance program responds when risk changes, not when the calendar says it’s time.

3. Unified access governance plus authentication

Most IGA platforms require a separate access management layer. OpenIAM covers governance and authentication from one platform, with SoD enforcement visible across both layers simultaneously. No handoffs between systems that create evidence gaps or contradictions.

4. Hybrid deployment and broad connector coverage

Cloud, private cloud, on-premises, or mixed. Regulated organizations that cannot move all systems to SaaS retain full governance capability without compromising feature parity. Connector coverage includes SAP, Oracle, legacy LDAP, JDBC-connected databases, and custom applications — not just modern cloud apps.

5. Audit evidence by design

Every access decision — provisioning, approval, review, revocation, exception, compensating control — is captured as part of the governance process. Evidence is a byproduct of operations, not a pre-audit project. Export complete evidence packages for external auditors in minutes.

As identity programs expand beyond workforce access, the same governance principles will need to apply to service accounts, automation, and emerging AI-driven access patterns. OpenIAM is designed to help organizations extend governance as the identity surface expands.

Go Deeper

These resources connect directly to the access governance problems described on this page.

Thought Leadership — Manufacturing

The Audit Was Never Just SAP

How SoD in SAP environments surfaces across finance, procurement, and production — and what defensible governance looks like in practice.

Download the paper →
140-Rule Manufacturing Guide

SAP SoD Risk Reference

A practical SoD rule set covering SAP ECC and S/4HANA financial and procurement roles. Designed for IAM, GRC, and internal audit teams.

Download the reference →

Frequently Asked Questions

What is access governance?

Access governance is the set of controls, workflows, and evidence that enables organizations to demonstrate who has access, why they have it, who approved it, whether it was reviewed, and what was done when access was no longer appropriate. It is distinct from access management, which handles authentication and authorization at login.

How is access governance different from access management?

Access management answers the authentication question: can this user log in? Access governance answers the accountability question: should this user have this access, and can the organization prove the decision was appropriate? Both are necessary. Most organizations have invested in access management and underinvested in governance — which is why access evidence gaps consistently appear in compliance audits.

What is a User Access Review?

A User Access Review (UAR), also called access certification, is a structured process in which designated reviewers certify that users’ current entitlements remain appropriate. Effective reviews surface risk context, SoD conflicts, account history, dormant access, and what changed since the last review — so reviewers make informed decisions, not just approvals. Reviews can be scheduled or triggered automatically by changes to user attributes or risk scores.

What is preventive SoD?

Preventive Segregation of Duties (SoD) evaluates an access request against SoD policy before access is granted. If granting the request would create a toxic combination — such as a user gaining both the ability to initiate and approve a financial transaction — the request is blocked. This is a stronger control than detecting the conflict after the access already exists.

What is detective SoD?

Detective SoD scans existing access entitlements across connected systems to identify toxic combinations that already exist. These conflicts are routed into review and remediation campaigns. Detective SoD complements preventive SoD by addressing historical and inherited access that predates the governance program.

Why do spreadsheet access reviews fail?

Spreadsheet reviews fail because they separate the review from the governance infrastructure. Reviewers lack context about risk, SoD conflicts, account history, dormant access, and what changed since the last review. Approvals cannot be traced to evidence of review quality. The resulting evidence shows that a review occurred — not that it was informed or meaningful. In a regulatory examination, the difference matters.

How does OpenIAM support GRC and audit teams?

OpenIAM is the operational access governance layer that produces the identity evidence GRC and audit programs depend on. A GRC platform tracks that access review and SoD controls are required. OpenIAM executes those controls — running access certification campaigns, enforcing SoD policies, routing violations for remediation, and capturing every governance decision with timestamps and reviewer identity. That evidence can be exported directly for use in GRC tools, audit packages, or regulatory submissions.

Can OpenIAM work with existing identity systems?

Yes. OpenIAM connects to Active Directory, Microsoft Entra ID, SAP, SuccessFactors, ServiceNow, Salesforce, Google Workspace, Oracle, LDAP, JDBC-connected databases, and custom applications. It can operate alongside existing infrastructure or replace legacy point tools as part of a consolidation program.

Does OpenIAM support regulated industries?

OpenIAM is deployed in regulated organizations across financial services, healthcare, manufacturing, government, and technology. The platform supports the governance controls and evidence requirements common to SOX, HIPAA, PCI DSS, ISO 27001, GDPR, DPDP, FDA 21 CFR Part 11, and similar frameworks. Industry-specific capability pages and compliance mapping are available.

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