ServiceNow Integrations by OpenIAM: Automate Access with Confidence
OpenIAM’s ServiceNow integrations bring seamless identity management into your ITSM engine, so you can stay secure, compliant, and ahead of the curve.
When Access Slows Down, So Does Your Business
Even with ServiceNow managing your operations, identity tasks are often still manual, inconsistent, and disconnected. This creates delays, security risks, and audit challenges.
Common Challenges:
- Manual provisioning and inconsistent processes.
- Orphaned accounts posing security threats.
- No centralized view of user access.
- Audit and compliance struggles across systems.
OpenIAM: Built for Confident ServiceNow Integrations
OpenIAM transforms how enterprises manage their identity inside ServiceNow. With advanced connectors, policy-driven workflows, and real-time sync, we help you modernize access control without complex customization.
Automated Provisioning & Deprovisioning
- Provision accounts on Day 1 based on role, department, or location.
- Deactivate access immediately upon terminations or changes.
- Eliminate dormant accounts and minimize unauthorized access.
Role-Based Access You Don’t Have to Think About
- Automatically assign user roles and groups using OpenIAM rules.
- Enforce least privilege access based on job responsibilities.
- Align permissions for business needs—no guesswork.
Self-Service That Works for Everyone
- Let employees request access directly from the ServiceNow catalog.
- Use OpenIAM’s workflow platform for routing, approvals, and documentation.
- Ensure every request is logged, traceable, and compliant.
Bi-Directional Sync, Zero Drift
- Maintain real-time consistency between ServiceNow and OpenIAM by synching key identity attributes like title, department, email, and manager.
- Designate OpenIAM as the authoritative identity source or configure ServiceNow to initiate identity updates based on operational needs.
- Trigger identity-related events and workflows in OpenIAM directly from ServiceNow to ensure seamless integration and automation.
Audit Confidence Built In
- View a full history of every access change—who requested it, who approved it, when it happened.
- Generate compliance-ready reports from a single OpenIAM dashboard.
- Be prepared for audits without scrambling for logs.
Hybrid and Cloud-Ready
- Integrate with both on-prem and cloud ServiceNow instances.
- Extend identity governance across hybrid and multi-cloud environments.
Outcomes You Can Count On
- Improved Efficiency: Automate repetitive, manual workflows.
- Enhanced Security: Prevent unauthorized access by design.
- Stronger Compliance: Deliver clear audit trails and policy enforcement.
- Unified Experience: Employees and admins use a single interface.
- Lower Costs: Fewer help desk tickets, smarter license usage.
Why Forward-Looking Teams Choose OpenIAM
Because identity should move with your business—not hold it back.
- Integrates IAM into the ServiceNow experience your teams already rely on.
- Puts visibility and control back in your hands.
- Automates complexity with clarity and confidence.
- Works across modern and legacy systems without heavy lifting.
Put Identity in Motion—Schedule a Demo
You're just one step away from smarter, faster, more secure access
Let’s Connect
Managing identity can be complex. Let OpenIAM simplify how you manage all of your identities from a converged modern platform hosted on-premises or in the cloud.
For 15 years, OpenIAM has been helping mid to large enterprises globally improve security and end user satisfaction while lowering operational costs.