The self-service portal is a customizable application which provides a central location where end-users can access all of their applications using Single sign-on (SSO) as well as manage the tasks below. Empowering end-users to perform tasks improves end-user efficiency while lowering operational costs arising from calls to the helpdesk. The self-service portal provides the following functionality:

• Self-service password reset
• Self-registration interface which can be easily customized and associated to workflows
• Social registration
• Unified SSO launch pad
• Profile management
• Delegated user management
• Request new user creation
• Request access to applications for their entitlements
• Review access certification requests
• Group creation – request/approval
• Request privileged access