The self-service portal is a customizable application which provides a central location where end-users can access all of their applications using Single sign-on (SSO) as well as manage the tasks below. Empowering end-users to perform tasks improves end-user efficiency while lowering operational costs arising from calls to the help desk. The self-service portal provides the following functionality:
- Self-service password reset
- Self-registration interface which can be easily customized and associated to workflows
- Social registration
- Unified SSO launch pad
- Profile management
- Delegated user management
- Request new user creation
- Request access to applications for their entitlements
- Review access certification requests
- Group creation – request/approval
- Request privileged access