The self-service portal is a customizable application which provides a central location where end-users can access all of their applications using Single sign-on (SSO) as well as manage the tasks below. Empowering end-users to perform tasks improves end-user efficiency while lowering operational costs arising from calls to the help desk. The self-service portal provides the following functionality:

  • Self-service password reset
  • Self-registration interface which can be easily customized and associated to workflows
  • Social registration
  • Unified SSO launch pad
  • Profile management
  • Delegated user management
  • Request new user creation
  • Request access to applications for their entitlements
  • Review access certification requests
  • Group creation – request/approval
  • Request privileged access