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  • Workforce Identity
  • Customer Identity
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All Features

Overview of all features in Workforce Identity

User Onboarding and Offboarding

Automate joiner, mover, leaver processes

Access Request

Access requests with multi-step approvals

User Access Reviews

Save time with user access reviews

Self-Service Portal

Self-service portal for all end user activities

Segregation of Duties

Detect and remediate SoD violations

Password Management

Enforce password policies and enable synchronization

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Authentication and MFA

Improve security with adaptive authentication and MFA

3rd Party IdP Integration

Integrate with your existing identity provider

Integration API

Use the REST API to add identity into your applications

Connector Library

Integrate on-premise and SaaS applications

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Workforce Identity Concepts

All Features

Overview of all features in Customer IAM

Authentication and MFA

Improve security with adaptive authentication and MFA 

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Password Management

Enforce password policies and enable synchronization

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Customer Identity Concepts

Community vs Enterprise

Summary of the differences between the Community and Enterprise editions

Subscription Benefits

Overview of the benefits provided by an OpenIAM subscription

  • Integrations
  • Verticals
  • Workforce Use Cases
  • CIAM Use Cases
  • Compliance

Active Directory

Manage identity in Active Directory

Azure (O365)

Manage identity in Office365

SAP

Manage identity in SAP S/4 Hana

SAP SuccessFactors

Manage identity in SAP SuccessFactors

Workday

Manage identity in Workday

Education

Manage identity for students, staff and alumni

User Access Requests

Empower end users and improve compliance with user access requests

Strong Authentication

Improve security with adaptive authentication and MFA

Single Sign-On (SSO)

Improve customer experience with SSO

NIS2

Achieve compliance with the EU directive for cybersecurity frameworks.

DORA

Comply with the Digital Operational Resilience Act for the EU.

HIPAA

For healthcare organizations seeking HIPAA compliance.

PCI DSS

Compliance with the Payment Card Industry Data Security Standard

SOC 2

Solutions for organizations subject to SOC 2 audits

GDPR

Take advantage of OpenIAM to comply with the General Data Protection Regulation

  • Partners

Current Partners

Our Current Partners

  • About Us

About OpenIAM

Learn about OpenIAM

Press Releases

References to OpenIAM press releases

OpenIAM in the Media

References to OpenIAM in the media

Careers

Learn about open positions at OpenIAM.

  • Consulting

Proof of Value

Customized engagement to confirm defined proof of value objectives

Jump Start

Customized engagement to rapidly deliver a solution into production

Solution Implementation

Engagement with the objective to deliver a complete IAM solution based on customer requirements

  • Resources

Videos

Collection of videos describing how OpenIAM can be used to solve common use cases

Community Portal

Collaborative community portal to learn more about OpenIAM

CE Documentation

Documentation for the Community Edition

Blog

Musings on identity penned by the OpenIAM team

Webinar Calendar

Upcoming webinars and training sessions

Workforce Identity Concepts

Customer Identity Concepts

What is Adaptive Authentication?

Adaptive authentication is the technique of authenticating a user based on the risk level associated with a login attempt. Multi-factor authentication is an integral component of it. Typically, the initial authentication method automatically assesses the risk level, and if the fraud risk is minimal, the login is allowed. If the risk is high, step-up authentication is activated, and the user is prompted for another level of authentication. Ideally, the initial authentication mechanism utilized in this strategy should cause the least friction for users. In this manner, the majority of authenticated users will be able to log in with ease. Higher friction authentication techniques will be employed as additional stages for users who were identified as high-risk during the initial login attempt. Adaptive authentication is also known as risk-based authentication or context-based authentication since risk determines how easy it is for the user to log in. 

How does adaptive authentication work?

Adaptive authentication is a risk-based authentication method. This means that the primary system involved, the risk engine, will constantly determine the type of authentication mechanism to be used -- SMS codes, one-time passwords, certificate and so on -- as well as the level of authorization a user should have to applications based on location, device posture, and user risk profile. This determination is not just made upon login but is also assessed throughout the end user experience. 

The first step in identifying risk-based authentication solutions is to set the parameters that users must adhere to while logging into the system. As users seek to access systems, they will be awarded a risk factor score. These ratings are crucial because, depending on whether they are low, medium, or high, the user will be required to supply further information before the system can validate their identity. 

Authentication and authorization are the two most important processes in ensuring system security. The risk score is part of the authentication phase of the procedure. In any risk-based authentication solution, if the initial method of authentication fails to identify the user, the login is automatically classified as higher risk. Additional authentication methods can generate a risk score that ranges from low to high. 

When an authentication request has a high-risk score, one or more of the following MFA techniques may be triggered: 

  • OTP over email: The user is notified of the login attempt by email and is prompted to enter the one-time password supplied via email.  
  • Push authentication: The system authorizes access by sending a push notification to the user's trusted device and prompting the user to acknowledge it.
  • OTP via SMS: An SMS notice of the authentication request is delivered to the user's smartphone. The user is prompted to provide a one-time password sent via SMS.

Benefits of adaptive authentication

Adaptive authentication has a number of advantages for both businesses and individuals. Adaptive authentication, also known as risk-based authentication, keeps low-risk operations from being burdensome and high-risk actions from being easily hacked. Context-based authentication evaluates user behavior to determine the appropriate security levels. 

Here's how adaptive authentication helps organizations: 

  • It enables seamless authentication for users by lowering unnecessary heavy-handed authentication levels while safeguarding the system against fraudulent access requests.
  • It provides a complete and up-to-date security layer by analyzing risk variables and customer behavior.
  • It enables consumers, partners, and workers with flexible and secure access regardless of where they are located.
  • Risk-based authentication detects only high-risk circumstances and helps to prevent needless lengthy authentication processes.
  • It reduces entrance barriers and interruptions for users accessing non-sensitive information while providing high-security adaptive multi-factor authentication to those requesting access to sensitive gateways.
  • It simplifies deployment and maintenance for IT personnel by reducing identity difficulties.
  • Context-based authentication addresses BYOD (bring your own device) security concerns by distinguishing between mobile devices and their respective security risks.

Challenges of adaptive authentication

Adaptive authentication helps to secure our online accounts, but also has some considerations.  

Risks to adaptive authentication can occur when the system is wrongly set up, resulting in mistakes in which genuine people are mistakenly refused access or unauthorized ones obtain entrance. Improper setup of the machine learning algorithms and rules used in adaptive authentication might lead to the system misinterpreting user behavior or failing to appropriately assess authentication attempts. As a result, rigorous and precise implementation of adaptive authentication systems is required to mitigate such risks and guarantee solid security safeguards are in place. 

Furthermore, the knowledge about how we utilize websites to make these judgements may make some individuals concerned about their privacy. The risk of adaptive authentication includes greater complexity in the login procedure, which may occasionally mislead consumers. Adaptive authentication systems, which strive to improve security, incorporate extra levels of verification depending on user behavior and other variables. This extra complexity might make it difficult for users to traverse the login stages, perhaps resulting in dissatisfaction or delays in accessing their accounts. Simplifying user interfaces and offering clear instructions will help alleviate these issues and guarantee a more seamless login experience for all users. 

Let’s Connect

Managing identity can be complex. Let OpenIAM simplify how you manage all of your identities from a converged modern platform hosted on-premises or in the cloud.

For 15 years, OpenIAM has been helping mid to large enterprises globally improve security and end user satisfaction while lowering operational costs.

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