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  • Workforce Identity
  • Customer Identity
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All Features

Overview of all features in Workforce Identity

User Onboarding and Offboarding

Automate joiner, mover, leaver processes

Access Request

Access requests with multi-step approvals

User Access Reviews

Save time with user access reviews

Self-Service Portal

Self-service portal for all end user activities

Segregation of Duties

Detect and remediate SoD violations

Password Management

Enforce password policies and enable synchronization

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Authentication and MFA

Improve security with adaptive authentication and MFA

3rd Party IdP Integration

Integrate with your existing identity provider

Integration API

Use the REST API to add identity into your applications

Connector Library

Integrate on-premise and SaaS applications

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Workforce Identity Concepts

All Features

Overview of all features in Customer IAM

Authentication and MFA

Improve security with adaptive authentication and MFA 

Single Sign-On (SSO)

Enable SSO using standards - SAML, oAuth, OIDC

Password Management

Enforce password policies and enable synchronization

Modern Architecture

Microservice architecture that supports deployment using RPM, Kubernetes or OpenShift

Customer Identity Concepts

Community vs Enterprise

Summary of the differences between the Community and Enterprise editions

Subscription Benefits

Overview of the benefits provided by an OpenIAM subscription

  • Integrations
  • Verticals
  • Workforce Use Cases
  • CIAM Use Cases
  • Compliance

Active Directory

Manage identity in Active Directory

Azure (O365)

Manage identity in Office365

SAP

Manage identity in SAP S/4 Hana

SAP SuccessFactors

Manage identity in SAP SuccessFactors

Workday

Manage identity in Workday

Education

Manage identity for students, staff and alumni

User Access Requests

Empower end users and improve compliance with user access requests

Strong Authentication

Improve security with adaptive authentication and MFA

Single Sign-On (SSO)

Improve customer experience with SSO

NIS2

Achieve compliance with the EU directive for cybersecurity frameworks.

DORA

Comply with the Digital Operational Resilience Act for the EU.

HIPAA

For healthcare organizations seeking HIPAA compliance.

  • Partners

Current Partners

Our Current Partners

  • About Us

About OpenIAM

Learn about OpenIAM

Press Releases

References to OpenIAM press releases

OpenIAM in the Media

References to OpenIAM in the media

Careers

Learn about open positions at OpenIAM.

  • Consulting

Proof of Value

Customized engagement to confirm defined proof of value objectives

Jump Start

Customized engagement to rapidly deliver a solution into production

Solution Implementation

Engagement with the objective to deliver a complete IAM solution based on customer requirements

  • Resources

Videos

Collection of videos describing how OpenIAM can be used to solve common use cases

Community Portal

Collaborative community portal to learn more about OpenIAM

CE Documentation

Documentation for the Community Edition

Blog

Musings on identity penned by the OpenIAM team

Webinar Calendar

Upcoming webinars and training sessions

Workforce Identity Concepts

Customer Identity Concepts

What is an Identity Provider (IdP)?

Decoding identity providers (IdPs) in Customer Identity and Access Management (CIAM)

A digital system known as an Identity Provider (IdP) generates and oversees a user's digital identity and all associated identity-related features. IdPs use these identities to authenticate users to third-party service providers (such as websites, web apps, etc.). 

Typically, IdPs consist of three primary parts:  

Centralized identity repository: An Identity Provider (IdP) is a central repository for user identities inside a CIAM system. It is a reliable access control and authentication source, securely storing user data such as usernames, passwords, and other pertinent information.  

Multi-factor verification mechanism: Identity Providers (IdPs) use robust procedures to confirm users' identities. These mechanisms frequently use many verification components, including hardware tokens, passwords, biometric information, and one-time codes. By adding layers of protection, multi-factor authentication lowers the possibility of unauthorized access and guarantees that only authorized users may access the system. 

Strict security measures: Intrusion detection systems, access limits, and encryption are just a few of the strict security measures that IdPs use to resist unauthorized access attempts. By protecting user data and system resources, these precautions reduce the possibility of security breaches and unauthorized activity. Furthermore, ongoing surveillance and threat analysis support the timely identification and mitigation of security risks, preserving the CIAM system's confidentiality and integrity. 

Why are IdPs necessary?

A user's digital identity must be monitored when they use an account to access cloud services or an organization's systems. User identification controls whether program features or data are accessible, particularly in cloud computing. A robust method for attracting and verifying new users is required for cloud services. 

User identification records also need to be kept safely to prevent hackers from accessing them and using them to impersonate users. Although cloud identity providers frequently go above and beyond to safeguard user data, it's possible that their systems aren't built to hold user data and credentials. They could unintentionally keep data on servers open to the internet or in other unsafe places. IdPs guarantee that user data is handled appropriately, stored safely, and shielded from intrusion. 

Digital identity must be recorded somewhere, particularly in cloud computing, where user identification controls who may access critical information. Cloud services must be able to precisely locate, retrieve, and authenticate user identities.  

To prevent hackers from using identity records to impersonate users, they must be securely kept.  Services not explicitly focused on identity storage could keep user data insecure in places like servers accessible over the internet. 

How do IdPs work with SSO services?

A single location where customers can log in to all of their cloud services at once is known as a single sign-on service, or "SSO." Using SSO typically results in better secure user logins in addition to being more accessible for users.  

SSOs and IdPs are generally distinct from one another. An SSO service does not genuinely save user identification; instead, it employs an IdP to verify user identity. Consider an SSO provider as a go-between rather than a one-stop shop; it functions similarly to a security guard company that is contracted to protect a business but is not a part of it. 

IdPs, albeit distinct, are a crucial component of the SSO login procedure. SSO providers employ the IdP to verify users' identities when they log in. Then, the SSO can leverage any number of associated cloud apps to confirm the user's identity.  

What are the security benefits of using an identity provider?

Users may develop password fatigue when they must connect to many platforms and manage distinct passwords for each platform or application. Password fatigue causes blunders or the reuse of the same credentials across different platforms, posing a security risk to your systems.  

Using an identity provider gives you the following security benefits:

  • All services require only one set of login credentials, allowing robust authentication regulations to be enforced.  

  • Users may enable 2FA or Adaptive MFA for further security without having to do it for each service individually.
  • Assigning and controlling access privileges to users on a large scale based on roles minimizes the danger of unauthorized access while also allowing for uniform security policies to be applied across all devices. 

  • Audit reports, user authentication logs, resource access requests, and user logs all provide visibility into access control operations.
  • Auditing tracks all access requests and events, making regulatory compliance easier to maintain and monitor. 

Let’s Connect

Managing identity can be complex. Let OpenIAM simplify how you manage all of your identities from a converged modern platform hosted on-premises or in the cloud.

For 15 years, OpenIAM has been helping mid to large enterprises globally improve security and end user satisfaction while lowering operational costs.

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