Customer Identity
Overview of
Customer Identity
Learn about Customer Identity and Access Management (CIAM) and how it can help to improve the customer journey to create safe and secure long-term relationships with customers. CIAM can be used to manage external identities for B2C, B2B, B2V, B2G, and gig economy use cases.
Benefits of
Using OpenIAM CIAM
Improve user experience
Improve customer acquisition and retention
Convert visitors to customers through user-friendly self-service, custom and social self-registration, profiling and single sign-on.
Protect your customers and build trust
Comply with regulations
Enforce regulatory mandates and generate reports to achieve compliance.
Build scalable solutions
Deliver secure and scalable services to meet customer demand.
Integrate applications
Transition to a digital platform
Modernize IT infrastructure
Customer Identity Features
Adaptive multi-factor authentication
Authentication options
Choose from a variety of authentications ranging from the OpenIAM Authenticator with push, FIDO, social authentication, OTP over SMS, email and IVR, certificates, etc.
User life cycle management
Self-registration
Self-service portal
Identity proofing
Customize
Single sign-on
Integration API
Modern deployment architecture
Let’s connect
Managing identity can be complex. Let OpenIAM simplify how you manage all of your identities from a converged modern platform hosted on-premises or in the cloud.
For 15 years, OpenIAM has been helping mid to large enterprises globally improve security and end user satisfaction while lowering operational costs.