Password Reset
Overview
Organizations relying on service desks for account recovery due to forgotten passwords encounter significant security risks and high costs from lost employee productivity.
OpenIAM offers a comprehensive password management solution designed to enhance security and eliminate the expenses associated with help desk calls for password issues. Discover how our solution can streamline your organization's password management processes below.
Feature Details
Flexible password policy
Define password policies to align with corporate standards as well as one-off policies which may be needed for a specific group of applications.
Password dictionary
Leverage a dictionary to ensure that some words are not used as part of a password.
Password synchronization
Synchronize passwords across applications to ensure that passwords are consistently applied to align with policies.
Password expiration warning
Send users a notification that their password is approaching expiration.
Active Directory password filter
Active Directory filter to synch passwords that were changed outside of OpenIAM.
Credential provider integration
Enable SSPR functionality in the OpenIAM credential provider for Windows and MacOS.
Service desk password reset
Administrative interface for the service desk to reset passwords.
Help desk identity verification
In instances when a user still needs to call the service desk, the service desk rep can use a combination of methods such as PIN, Challenge Questions, or TOTP to verify the identity of the caller.
Self-service password reset (SSPR)
Provides a secure solution for end users to reset their own passwords without having to call the help desk. SSPR can be configured to use any combination of the following to validate the user identity prior to changing the password:
- Challenge response questions
- One-time link by email
- One-time token by email, SMS or interactive voice
- TOTP code from the OpenIAM Authenticator app
Adaptive password reset
Starting with version 4.2.2, organizations can leverage visual workflows for changing and resetting passwords. These workflows integrate multiple identity verification methods, enhancing security and improving the end-user experience for password-related operations.
Let’s Connect
Managing identity can be complex. Let OpenIAM simplify how you manage all of your identities from a converged modern platform hosted on-premises or in the cloud.
For 15 years, OpenIAM has been helping mid to large enterprises globally improve security and end user satisfaction while lowering operational costs.